Brand new and unused in box however the box is quite tatty as pictured from storage. Item is in perfect condition The Hyco 6kW Inline Instantaneous Water Heater is a high-quality tankless water heater designed for efficient heating of water. As part of the Hyco brand, this product relies on innovative technology to provide hot water instantly, without the need for a large storage tank. Perfect for homes, businesses, or any heating, cooling, and air system needs, this water heater offers a reliable and energy-efficient solution for hot water supply.